Owns the Braze practice — leading a team, managing senior client relationships, and driving scalable delivery across lifecycle, mobile-first, and omnichannel programs.
Shift Timings : US Shift [8 pm to 5 am]
Mode : Remote
Roles and Responsibilities:
● Lead end-to-end Braze engagements from strategy and scoping to execution and reporting
● Manage a team of Braze specialists, CRM managers, and campaign operators
● Act as the senior client-facing owner for Braze accounts
● Establish scalable delivery processes and best practices for the Braze practice
● Analyse campaign and lifecycle performance to drive continuous improvement
● Support client growth, renewals, and solution discussions
Technical and Functional Skills:
● 4 years in CRM / Lifecycle Marketing / Marketing Automation with hands on experience in Braze