Location: HiTech City, Hyderabad
Work Mode: Work from Office (Captive Contact Center)
Experience: 1–3 Years
Salary: Up to 55,000 per month + Attractive Performance Incentives
Working Days: 6 Days a Week
Reporting To: Team Leader / Sales Manager
Role Overview
We are seeking energetic and customer-focused Tele Sales Representatives to join our captive contact center in Hyderabad. The role involves engaging with prospective customers, understanding their requirements, promoting products/services, and converting leads into sales through outbound and inbound interactions.
The ideal candidate should possess excellent communication skills, a persuasive personality, and a proven ability to achieve sales targets in a fast-paced environment.
Key Responsibilities
Sales & Customer Acquisition
- Make outbound calls to prospective customers from company-generated leads.
- Handle inbound sales inquiries and convert them into successful sales.
- Understand customer requirements and recommend suitable products or services.
- Explain product features, perks, pricing, and promotional offers effectively.
- Achieve daily, weekly, and monthly sales targets.
Lead Management & Follow-Up
- Follow up with interested prospects and nurture leads through the sales funnel.
- Maintain accurate records of customer interactions in CRM systems.
- Schedule callbacks and ensure timely follow-ups.
Customer Relationship Management
- Build positive customer relationships through professional communication.
- Address customer concerns and objections effectively.
- Deliver an exceptional customer experience throughout the sales journey.
Reporting & Compliance
- Update call outcomes and sales activities in CRM tools.
- Prepare daily productivity and sales reports.
- Adhere to company policies, quality standards, and compliance guidelines.