About: The organization is a Mumbai-based IT distribution and technology solutions company specializing in the distribution of IT infrastructure products, managed services, networking solutions, and telecom-related technologies across India. Established in 2000 and incorporated as a private limited company in 2008, the company has built a solid presence in the Indian IT distribution ecosystem through its extensive partner network and customer-focused approach
Department: Accounts & Finance
Reports To: Head of Accounts / Finance Manager
Job Summary: This role focuses on proactive payment collection, credit management,and customer account reconciliation. The Payment Follow-up Officer ensures timely cash inflow, maintains healthy accounts receivable aging,
and works closely with the sales team to manage credit terms and payment schedules.
Key Responsibilities:
- Send payment reminders and follow-ups to customers on outstanding invoices
- Maintain aging report of accounts receivable and flag overdue payments
- Contact customers regarding payment status, address payment issues and delays
- Coordinate payment receipts, posting, and reconciliation
- Manage customer credit limits and terms
- Prepare daily/weekly cash position reports
- Handle customer payment-related queries and complaints
- Maintain payment records and customer correspondence
- Work with sales team on credit decisions for new/high-value accounts
- Generate payment collection reports for management review
- Update ERPNext/Tally with payment receipts and adjustments
- Monitor payment patterns and alert management of payment risks
- Coordinate with banks for online payment confirmations
- Handle customer remittance advice processing
Requirements
📌 Payment Follow up and collection Officer (Mumbai)
🏢 HRhelpdesk
📍 Mumbai
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