Role & responsibilities

Technical Delivery
- Provide operational support for Microsoft 365 and Intune services
- Manage configurations and support infrastructure scripting/automation

Architecture & Platform
- Contribute to platform documentation, standards, and best practices
- Support and implement architectural decisions and improvements

Collaboration
- Participate in global support reviews
- Work within Agile frameworks (Kanban/Scrum)
- Promote self-organization and effective use of collaboration tools

Process Improvement
- Actively contribute to Agile ceremonies (stand-ups, retrospectives, planning)

Identify and drive operational and process improvements

Preferred candidate profile

A Bachelor's degree (BE/BTech/MCA & MBA) in Computer Science, Engineering, Information Systems Management
- Strong knowledge of Microsoft 365 services (Teams, SharePoint, Exchange Online, OneDrive)
- Hands-on experience with Microsoft Intune (Endpoint Manager)
- Experience in configuration management and endpoint/device management




- Basic to intermediate scripting skills (PowerShell preferred) for automation and administration
- Understanding of modern workplace and cloud architecture concepts

Architecture & Platform Knowledge
- Ability to contribute to platform design, documentation, and best practices
- Understanding of enterprise architecture principles and service integration
- Experience supporting and implementing architecture decisions

Operational & Support Skills
- Experience in IT operations and support environments
- Familiarity with ITIL processes (Incident, Change, Problem Management)
- Ability to manage configurations and ensure service stability and reliability

Collaboration & Agile Skills
- Experience working in Agile environments (Scrum / Kanban)
- Solid collaboration skills with global and cross-functional teams
- Ability to use and promote collaboration tools effectively

📌 Senior (Pune)
🏢 KSB
📍 Pune