Job Description – ERP Implementation & Support Executive

Position: ERP Implementation & Support Executive
Location: Delhi
Department: Information Technology (IT)
Experience: 2–5 Years
Employment Type: Full-Time

About the Role

We are looking for a proactive and technically sound ERP Implementation & Support Executive with hands-on experience in implementing and supporting ERP solutions such as Probiz ERP. The ideal candidate will work closely with business users to understand requirements, configure ERP modules, provide user training, resolve application issues, and ensure smooth day-to-day ERP operations.

Key Responsibilities
- Participate in ERP implementation, configuration, testing, deployment, and post-go-live support.
- Provide functional and technical support for ERP modules such as:
- Production
- Inventory & Warehouse
- Purchase
- Sales & Distribution
- Finance & Accounts
- Quality Control (QA/QC)
- HR & Payroll
- Gather business requirements and convert them into functional specifications.




- Coordinate with ERP vendors and internal stakeholders for customization and issue resolution.
- Conduct User Acceptance Testing (UAT) and prepare test scenarios.
- Train end users and prepare user manuals, SOPs, and process documentation.
- Troubleshoot ERP issues and ensure timely resolution.
- Monitor ERP performance and recommend process improvements.
- Support data migration, master data creation, and system validation.
- Generate MIS reports and assist departments with report customization.
- Ensure compliance with organizational processes and ERP best practices.
- Coordinate with infrastructure and IT teams during upgrades and implementation activities.

Required Skills
- Hands-on experience with Probiz ERP or similar ERP solutions such as SAP Business One, Microsoft Dynamics 365, Oracle NetSuite, Odoo, or ERPNext.
- Robust understanding of ERP implementation lifecycle.
- Knowledge of manufacturing, inventory, procurement, sales, finance, and quality processes

📌 ERP Implementation (Bara Hindu Rao)
🏢 VANESA COSMETICS PRIVATE
📍 Bara Hindu Rao