CRM Administrator (HubSpot & Zoho CRM)
SUMMARY
We are seeking an experienced CRM Administrator to manage, optimize, and support our CRM platforms (HubSpot and Zoho CRM). The ideal candidate will be responsible for CRM administration, data governance, automation, user management, integrations, reporting, and supporting Sales, Marketing, and Operations teams. The role requires robust analytical skills, attention to detail, and the ability to improve CRM processes and maintain data quality.
EDUCATION
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
TECHNICAL SKILLS
4+ years of CRM Administration experience.
Strong experience with HubSpot CRM.
Experience with Zoho CRM administration.
Knowledge of CRM migration and data mapping.
Experience with workflow automation and business process optimization.
Strong Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Power Query is an advantage).
Experience with CRM integrations and APIs.
Knowledge of Sales, Marketing, and Customer Success processes.
Strong analytical, communication,
and problem-solving skills.
Ability to manage multiple projects simultaneously.
HubSpot Administration experience.
Zoho CRM implementation and customization.
Marketing automation platforms.
Data cleansing and governance.
CRM reporting and dashboard creation.
Experience with tools such as Apollo, Lusha, LinkedIn Sales Navigator, ZeroBounce, and integration platforms.
CRM Administration
Data Governance
Marketing Operations
Sales Operations
Workflow Automation
Reporting & Analytics
CRM Migration
User Management
Documentation
Stakeholder Management
Process Improvement
Problem Solving
CERTIFICATIONS
HubSpot CRM Certification
HubSpot Marketing Software Certification
HubSpot Sales Software Certification
Zoho CRM Certification
KEY RESPONSIBILITIES
CRM Administration: Administer and maintain HubSpot and Zoho CRM platforms; configure and customize CRM modules, properties,
📌 CRM Administrator (India)
🏢 Trescon
📍 India