Customer Service Assistant (Bhatar)

Customer Service Assistant (Bhatar)

13 Aug
|
Soni mahajan
|
Bhatar

13 Aug

Soni mahajan

Bhatar

Work profile as per our requirements

1. *Role*: Handle inbound/outbound calls, emails, chats and resolve customer queries.

2. *Support*: Address complaints, product/service issues and provide accurate information.

3. *Order Management*: Assist with booking, tracking, returns, and after-sales support.

4. *CRM Updates*: Log all interactions and maintain updated customer records in CRM.

5. *Coordination*: Work with sales, tech, and logistics teams to resolve issues quickly.

6. *Feedback*: Collect customer feedback and share insights for service improvement.

7. *experience*: Meet KPIs like response time, CSAT, and first-call resolution rate.

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
- Provident Fund

Work Location: In person

📌 Customer Service Assistant (Bhatar)
🏢 Soni mahajan
📍 Bhatar

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