Experience: 10+ Years

Location: Chennai

Reporting To: Delivery Head

About the Company

We are looking for an experienced Solution Architect & Professional Services Manager to lead solution design, customer consulting, and professional services delivery across Enterprise, PSU, and GCC customers.

About the Role

The role will primarily focus on Network and IT Infrastructure Services while supporting Cloud, Security, Data Center, Managed Services, Automation, and AI-led transformation initiatives. The individual will be responsible for managing a team of 20+ engineers and consultants, driving delivery excellence, customer satisfaction, technical governance, and solution innovation.

Responsibilities
- Solution Architecture & Customer Engagement
- Understand customer business and technical requirements and design scalable, secure, and cost-effective solutions.
- Lead solution design across Network, Infrastructure, Cloud, Security, Data Center, and Managed Services domains.
- Conduct customer workshops, assessments, solution discussions, and technical presentations.




- Develop architecture documents, implementation strategies, migration plans, and technology roadmaps.
- Provide technical leadership during customer engagements and strategic initiatives.

Qualified Services Leadership
- Lead and manage a Professional Services team of 20+ engineers and technical specialists.
- Drive successful execution of Network, Compute, Cloud, Security, and IT Infrastructure projects.
- Ensure projects are delivered on time, within budget, and to agreed quality standards.
- Own resource planning, utilization management, capability development, and team mentoring.
- Establish delivery standards, governance frameworks, and technical best practices.
- Manage project escalations, risks, and customer communications.

Network & Infrastructure Services (Primary Focus)
- Provide architectural leadership across:
- Enterprise LAN/WAN
- SD-WAN
- Campus & Wireless Networks
- Network Security

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