What You ll Do
- Act as the "Expert at the Elbow" for managers, coaching them through difficult conversations and team dynamics so they show up better for their teams every day. Help empower mid-level managers to make high-quality, consistent people decisions, thereby protecting the company s culture and legal standing.
- Handle "Complex Execution." These are tasks that require judgment and coaching, business understanding, contextual knowledge and experience, not just following a checklist.
- Drive Data-Informed Decisions by using HRIS (Workday) to surface trends in turnover and headcount, asking the "right" questions about the numbers rather than just passing them along.
- Enforce Data Hygiene as a non-negotiable to maintain a single source of truth, guiding managers to self-service tools and chatbots to ensure reliable, instant, and automated insights.
- Translate Engagement Data into Action by partnering with managers to make sense of team feedback and turning it into a living roadmap rather than just a static slide.
- Resolve Complex Employee Relations (ER)
situations with consistency and care, building long-term credibility as a confidant who helps managers prepare for hard situations before they happen.
- Own the Execution of People Cycles (Performance, Comp, Surveys) with obsessive follow-through, keeping stakeholders informed and FAQs ready before they are even asked.
- Leverage AI and Digital Tools to reduce time spent on administrative drafting and scheduling, intentionally shifting your energy toward high-impact manager conversations.
What You ll Add
- Technical Breadth: 5+ years of HR experience with a focus on business partnership. You are a Workday power-user who is comfortable with descriptive data reporting and has a growing appetite for using AI to streamline HR workflows.
- Business Acumen: A working knowledge of SaaS business models and what drives growth; you understand how "people costs" impact the bottom line.
- The "Human" Element: You are a