Job Summary
Are you passionate about service excellence? Would you love to work for a global organization that is doing more valuable for people and planet?

IFF is a global leader in Flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.

The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference
- Deliver exceptional customer support by addressing Travel & Expense (T&E;) inquiries related to policies, processes, systems, and expense management tools.
- Provide end-user support and troubleshooting for expense reporting software, including issue resolution and traveler setup assistance.
- Educate employees and business unit stakeholders on expense reporting procedures, reimbursement guidelines,



corporate travel policies, and best practices.
- Manage and reconcile corporate credit card accounts, investigate discrepancies, and resolve payment-related issues in a timely manner.
- Review expense reports, audit flags, and policy exceptions to ensure compliance with corporate travel policies, tax regulations, and legal requirements.
- Collaborate with internal teams and management to address expense, travel, and corporate card inquiries while supporting audit and security reviews.
- Monitor compliance reports, outstanding charges, and past-due accounts, communicating required actions to relevant stakeholders.
- Analyze, troubleshoot, and resolve payment failures, batch processing issues, and other operational challenges while driving process improvements.
- Generate T&E; reports and dashboards, perform end-to-end reconciliations, and serve as a subject matter expert in Travel & Expense, Concur,

📌 Specialist - Travel & Expense (Hyderabad)
🏢 IFF
📍 Hyderabad