Role & responsibilities
- Lead end-to-end implementation and integration projects for enterprise customers from discovery through post-production support.
- Conduct customer workshops to understand business requirements and translate them into scalable integration solutions.
- Design, configure, implement, test, and deploy integrations between enterprise applications using industry best practices.
- Build and manage integrations with:
- ADP (Workforce Now, Vantage, GlobalView, Celergo, or other ADP platforms)
- Okta (Identity & Access Management, SSO, Lifecycle Management)
- UKG, Dayforce
- ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, Freshservice, or similar solutions.
- Define integration architecture, data mapping, transformation logic, authentication mechanisms, and deployment strategies.
- Collaborate with Product, Engineering, Customer Success, Support, and third-party vendors to deliver successful customer implementations.
- Lead customer meetings, provide technical guidance, and manage implementation timelines, risks, dependencies,



and escalations.
- Troubleshoot complex integration issues, perform root cause analysis, and recommend long-term solutions.
- Create technical documentation, integration design documents, deployment guides, and knowledge base articles.
- Support User Acceptance Testing (UAT), production deployments, go-live activities,and post-implementation hypercare.
- Ensure all integrations adhere to security, compliance, and data governance standards.
- Mentor junior implementation consultants and contribute to continuous improvement of implementation methodologies and best practices.

Preferred candidate profile
- 8+ years of experience in enterprise software implementation & integration, solution consulting, or technical consulting.
- Proven experience delivering large-scale enterprise integration projects for global customers.
- Robust hands-on experience with ADP integration solutions.
- Experience integrating wi

📌 Implementation Consultant (Bengaluru)
🏢 Aqueralabs India
📍 Bengaluru