Responsibilities
- Develop conversational AI solutions using Kore AI platform.
- Design and implement intents, entities, and dialog flows.
- Integrate chatbots with APIs, databases, and backend systems.
- Test and debug chatbot functionalities to ensure performance and accuracy.
- Optimize conversational flows and NLP models for improved user experience.
- Collaborate with designers and analysts to align with business requirements.
- Monitor bot performance and implement enhancements based on analytics.
- Ensure adherence to security and compliance standards in development.
- Prepare technical documentation for bot implementations.
- Provide post-deployment support and troubleshooting.
Skillsets
- Proficiency in Kore AI platform and bot-building tools.
- Strong programming skills (e.g., JavaScript, Python, Node.js).
- Knowledge of Natural Language Processing (NLP) and Machine Learning.
- Experience with API development and integration.
- Understanding of conversational design and user experience principles.
- Familiarity with cloud platforms (e.g., Azure, AWS, GCP).
- Solid debugging and problem-solving skills.
- Ability to analyze and optimize chatbot performance using analytics tools.
- Experience with version control systems (e.g., Git).
- Effective communication and collaboration skills.