Roles and Responsibilities
- Provide Level 1 (L1) desktop support to end-users, troubleshooting hardware and software issues. Basics in Network concepts
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Perform OS installations, Windows installations, Outlook configurations, ticketing tool usage, and printer troubleshooting.
- Collaborate with team members to resolve escalated cases.
- Troubleshoot complex technical problems using various diagnostic tools.
Desired Candidate Profile
- Fresher who is positive in desktop management.
- Strong knowledge of hardware troubleshooting techniques.
- Proficiency in installing/configuring operating systems (OS), including Windows installation.
- Knowledge with printer troubleshooting and maintenance.
📌 Walk-in || Technical Support Engineer (Pune)
🏢 Inspirisys
📍 Pune
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