Description
Overview

AgentExchange is evolving into the ecosystem intelligence layer for Salesforce, enabling customers and AI agents to discover, evaluate, activate, and compose trusted ecosystem capabilities as part of outcome-driven implementations.

As Director of Product Management for Platform Foundation & Ecosystem Intelligence, you will define the platform strategy that enables AgentExchange capabilities to be consumed across Salesforce products, Headless 360, Agentforce, conversational interfaces, and third-party coding agents. You will also lead the evolution of ecosystem intelligence that powers recommendations, implementation strategies, personalization, and customer outcomes.

You will lead a team of Product Managers responsible for foundational platform services, AI-native ecosystem capabilities, and the APIs, MCP services, and intelligence models that enable AgentExchange to operate as a platform.

Responsibilities
Platform Strategy
- Define and execute the multi-year product vision, strategy, and roadmap for the AgentExchange Agentic Foundation product domain.




- Own the platform capabilities that expose AgentExchange through Headless 360, MCP, APIs, and shared platform services.
- Drive the evolution of AgentExchange from a marketplace into a platform that enables ecosystem intelligence across Salesforce.

Ecosystem Intelligence
- Define the strategy for ecosystem intelligence that powers customer outcome reasoning and implementation recommendations.
- Own the evolution of search, recommendations, compatibility, trust, personalization, and implementation intelligence.
- Partner with Data & Ecosystem Insights to build the knowledge graph, ecosystem metadata, and intelligence models that improve recommendation quality over time.
- Define the context and response contracts that enable Salesforce products and coding agents to leverage ecosystem intelligence.

Platform Architecture
- Partner with Architecture and Engineering to define scalable platform s

📌 Director, Product Management, AgentExchange (Bengaluru)
🏢 SalesForce-ad
📍 Bengaluru