13 Aug
|
ZIM Integrated Shipping Services
|
Mumbai
13 Aug
ZIM Integrated Shipping Services
Mumbai
We are looking for A Senior Executive - E/BL Pre-Sales Specialist that will handle the following :
Approach e/BL shippers and discuss with them potential consignees
Approach agreed consignees and discuss with them the ZIM e/BL solution
Approach e/BL shippers and discuss with them potential consignees
Approach agreed consignees and discuss with them the ZIM e/BL solution
On-board consignees by way of explaining the benefits, support their registration and the basic installations as required.
Make sure all parties V-Cards are updated/exchanged between all relevant parties
Work with the customers on applying the e/BL to all possible routes
On-board consignees by way of support to their registration and activation processes and the basic installations as required.
Make sure all parties V-Cards are updated
Update ZIM IT and Customer services on recent onboardings
Provide support where needed to the customer
Escalate to ZIM and WAVE where needed
Adopt client complaints and follow up the resolution
Solve ad-hoc problems/transfer service issues to relevant department
Monitor customer performance
Comply with tracking and reporting requirements
You will need to have :
Excellent Communication in English / Local Languages
Minimum Graduate
Proven experience in sales
Good understanding of technical support
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Executive E BL Pre-Sales Specialist (Mumbai)
🏢 ZIM Integrated Shipping Services
📍 Mumbai