What you ll do
- Together with our Executive Housekeeper, take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
- Lead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empowered.
- Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training, and regular checks.
- Pro-actively identify opportunities to improve and enhance processes and procedures.
- Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
- Control and management of the housekeeping stock, ensuring all orders are monitored.
- Get actively involved in the team s development to realise their full potential, so we grow together as a Hoxton family.
- Work closely with other teams (front office, maintenance, F&B;) towards the overall goal of creating a memorable experience in a beautiful space.
- Play a part in our partnership with our external housekeeping providers.Qualifications
What we re looking for
- Individuals. You re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether that s a drink, a meal, an event or a bed for the night.
- You re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You re not precious. We leave our egos at the door and help get things done.
- You re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we d have a positive time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- Previous housekeeping experience at a similar level, or someone who is ready to step into a leadership role.
- Knowledge of Opera or similar property management systems.
- An eagle-eye for detail, you can spot a slip in standar