Hostess- The Hoxton Bengaluru City Ennismore - Bengaluru
What you ll do
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
- Work with all our teams to make sure were always busy and help our restaurant team with any individual and group bookings.
- Answer phones, sort out requests, give recommendations - youre the one-stop-shop for our guests to turn to.
- Take reservations over the phone, handle cash and card payments and help out the team on the floor.
- Master the use of the online reservation system and be sure to add all necessary information to reservations.
- Anticipate needs and proactively provide solutions so that our guests expectations are not only met but exceeded.
What we re looking for
- Individuals. You re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether that s a drink, a meal, an event or a bed for the night.
- You re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You re not precious. We leave our egos at the door and help get things done.
- You re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we d have a valuable time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- Previous experience in a busy front of house role; you genuinely care about making people feel welcome and looked after.
- Nothing is an issue for you, you know what our guests want even before they do.
- Its all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to.
Disclaimer : This job posting has been aggregated from
📌 Hostess (Bengaluru)
🏢 ENNISMORE
📍 Bengaluru
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