Key Responsibilities:
ODC Setup and Scaling:
- Lead the setup, scaling, and operation of ODCs for global clients, ensuring alignment with business goals and customer needs.
- Manage the complete lifecycle of ODC operations, from proposal and transition to implementation and growth.
Business Development & Customer Relationship Management:
- Drive the business growth of the ODC vertical by researching the customer base and initiating recent ODC proposals.
- Collaborate with Sales and Marketing teams to generate and convert ODC opportunities into business.
- Cultivate and maintain strong, long-term relationships with clients, ensuring superlative customer experiences.
Technology Team Leadership:
- Take end-to-end responsibility for the delivery and technology team management, ensuring that customer and organizational goals are met or exceeded.
- Hire, build, and integrate teams, ensuring they are aligned with client needs and organizational goals.
- Manage customer expectations on technology, timelines, and deliverables.
Project & Transition Management:
- Oversee the smooth transition of projects from client sites to the ODC, ensuring that technology solutions meet client expectations.
- Manage multiple, diverse ODC projects, ensuring timely delivery of high-quality solutions.
Digital Transformation & Innovation:
- Implement cutting-edge digital transformation initiatives, including AI, ML, Big Data, and cloud-native technologies.
- Drive innovation and best practices in delivering scalable, agile, and integrated solutions.
Business Excellence & Commercial Acumen:
- Ensure a high level of commercial acumen in managing ODC operations and delivery models.
- Identify cost optimization opportunities and drive operational efficiency in offshore delivery.
Cross-Functional Collaboration:
- Work with senior leadership and cross-functional teams to align technology delivery with business goals and client requirements.
- Proactively address and resolve client challenges, ensu
📌 Director/Senior Director (Bengaluru)
🏢 MOLECULAR CONNECTIONS
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.