Performance Management & Reporting Lead
Purpose & Overall Relevance for the Organization:
- This role focuses on delivering ad-hoc and periodic operational reports, which play a key role in strategic planning and allow adidas (GBS) to gather, store, access, and analyze business data to inform decision-making.
- Additionally, the role involves the supervision of a team that executes BI programs across markets in response to business needs.
- The teams perform detailed data analysis, implement dashboards, and ensure decision support systems are in place that best serve the business in their decision-making, whilst adhering to Standards, policy, and legislation.
- The role reports to the Performance Management and Reporting Delivery Leader.

Key Responsibilities:
- Set targets for the direct reports and manage the performance & development of the team.
- Lead a global team and create a motivational and supportive work environment in which employees are challenged, coached, trained, and provided with career opportunities.




- Create an workplace that drives the teams to execution excellence.
- Enable fact-based decision-making when it comes to timing and changes in the GBS roadmap.
- Lead the design and build of automated reporting and dashboards to track business performance metrics.
- Lead the consolidated service performance review of all GBS Centers and processes globally.
- In collaboration with Global Process Leads, develop measurement and reporting mechanisms for appropriate operational and financial metrics (KPIs, SLAs, etc.) to be tracked and measured.
- In alignment with the Global Performance and Process Excellence standards, develop, implement, and evolve a strategic process performance and management framework to mature E2E process performance.

Key Relationships:
- GBS Leadership team
- Global Process Owners
- Operations teams in centers
- Global Delivery Excellence team
- IT Platform Engineering team
- GBS Transition Team

Knowledge, Skills, and Abilities

📌 Sr. Specialist (Chennai)
🏢 Adidas
📍 Chennai