Purpose Overall Relevance for the Organization:
Adidas Group is looking for an Assistant Store Manager to join our dynamic team and embark on a rewarding career journey.
Key Responsibilities:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them.
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success.
- Be a role model for customer service and meeting or exceeding customers' expectations.
- Share your customer service experience and train selected team members to fine-tune their service skills.
- Be a resource for Retail Professionals in dealing with complex customer service situations.
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
- Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers.
- Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable).
- Adhere to all established policies and procedures.
- Execute and maintain established Visual Merchandising and In-Store Communication standards.
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
- Complete cash register transactions quickly and accurately.
- Minimize loss in both, the stockroom and the sales floor.
- Perform all store operations in a protected, effective, and efficient manner.
- Collaborate productively and respectfully with team members.
- Make yourself available to support other team members when needed.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve your performance.
📌 Assistant Store Manager (Gurugram)
🏢 Adidas
📍 Gurugram
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