- Install, configure, and maintain network and security equipment and services.
- Perform troubleshooting analysis of
- LAN/WAN/ISDN/firewall/VPN/SDWAN issues.
- Document network problems and resolution for future reference.
- Proactively monitors and ensures network availability, performance, and network security.
- Log, track and take ownership of network/connectivity issues and resolve issues to the satisfaction of all stake holders.
- Independently engage with customers to setup network connectivity. This role requires one to be comfortable interfacing with customers, service providers and vendor support engineers.
- Co-ordinate with vendor TAC to identify the root cause issue.
- Maintain network device connectivity inside data centre &