Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and cooperative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description
Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel.



May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls.

Roles & Responsibilities
In this role, you will serve as a key contributor to both customer experience and operational data support. You will often be the first point of contact for customers through the Contact Center while also supporting backend data entry, validation, and research activities. This role plays a critical part in driving customer satisfaction, ensuring data integrity, and supporting business operations.
As a brand ambassador of Availity, you will build customer loyalty by delivering timely, accurate, and professional support while adhering to company policies, process guidelines, and information security standards.
All associates in this role undergo an extensive training program that provides foundational knowledge of systems, products, processes, and compliance requirements nece

📌 Client Services Support Specialist I (India)
🏢 Availity
📍 India