Description

What's this role about?

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Description
- Provide input to service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space.
- Develop and enforce engineering standards and models.
- Design, maintain, and troubleshoot operating system images and task sequences in for a variety of physical platforms.
- Package and execute application deployments, Microsoft’s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera Admi Studio, PSAppDeployToolkit, Advanced Installer, and Orca.
- Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer.
- Write and maintain scripts using industry standard scripting languages including PowerShell.
- Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience.
- Recommend and implement improvements to desktop architecture and design.
- Partner and collaborate with multiple technical teams (Architecture,



Networking, Information Security, Support, etc.) to develop and support endpoint solutions.
- Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement.
- Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration.
- Participate in the identification of vulnerabilities and mitigation plan.

Experience and Educational Requirements
- Bachelor’s Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent combination of education and experience.
- At least 7 years of experience in IT field, 3 of which would be Infrastructure endpoint engineering related experience.
- Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience.
- Windows 10 Enterprise Operating syst

📌 MIM (India)
🏢 Zensar Technologies
📍 India