Location
Thane
Job Summary
Patient Oriented
Inventory Oriented
Department Related
Job Profile
a. Patient oriented:
- · Taking valuable care of patients
- · Handling patient queries
- · Assist patients with wheelchair facility
- · Help visitors with IP patient details during visiting hours/ at any time needed.
- · Appointment booking & scheduling
- · Providing appropriate information on all hospital facilities and services
- · Shall scan & upload in HIS, the consultation sheets, after every consultation & Follow up is done.
- · Taking care of cluster keys.
- · Being up-to-date with Doctors leave & the respective circulars.
- · Transferring & connecting all phone calls.
- · Providing hospital staff assistance with phone no’s
- · Receiving written complaints of patients.
- · Shall handle OPD related enquiries- Telephonic and personal
- · Shall give information on OPD
- · Shall give information on Health Check Packages
- · Shall give information on Diagnostic Services
- · Shall give information on OPD timings.
- · Shall direct to the concerned department for the service




- · Shall help regarding where to collect the reports

b. Inventory oriented:
- · Daily check of inventory
- · Indenting of stock as per the requirement
- · Showing acknowledgement & transfer of stock
- · Showing consumption of used items
- · Keeping inventory up-to-date

c. Medication related: Not Applicable

d. Department related:
- · Maintenance of records and registers for the department
- · Keeping all necessary updates related to department
- · Preparing the monthly reports of the respective clusters
- · Checking OPD consultation rooms for cleanliness and stationary available.

Skills
a. Technical know how:
- · Detailed knowledge about facilities and services
- · Basic knowledge about HIS

b. Alertness:
- · Comfort level of the patient
- · Patient safety
- · Doctors available in the OPD
- · Expected time of doctors arrival

c. Interpersonal skills:
- · Good communication with patients, doctors, front o

📌 Officer Patient Care (Thane)
🏢 Jupiter Hospital
📍 Thane