Description
Team Collections Manager

Department
Relationship Banking Group-Recovery Common Cost Allocation - CV,CE & SA

Location
Mumbai, Nashik

Number of Positions
3

Reporting Relationship
Reporting to Location Collection Manager

Position Grade
Deputy Manager (M2)/Manager (M3)
- Taking day-to-day collection status as well as taking end status of the cash deposited collected on day with team size of 5- 7 FOS for CV ,LCV and TFE products
- To handle all buckets from 0DPD to 270DPD
- Managing regular collection, NPA collection and legal collection.
- To Ensure Quality portfolio.
- To focus on improving Collections in the area assigned – individually and in a team.
- To ensure adherence MOPP Norms.
- To adhere to the BANKS processes and procedures.
- To adhere to Audit requirement.
- To ensure Positive Coordination between individuals in the Team and Branch in Particular.




- Manage high ticket size delinquent/non delinquent accounts directly
- Graduate/Post Graduate
- Minimum 5 – 7 years of collections experience with secured and unsecured products – (Auto and commercial vehicle loans experience will be an advantage)
- Team Handling experience of minimum 2 years
- Excellent written & oral communication skills
- High energy and drive
- Hands-on experience of MS Office and Mail Management
- Passion for Collection
- Willing to Take challenges and responsibility
- Should have the ability to convince the customer to pay on our terms and conditions
- Maintain Cordial and Professional Relationship with all Customers.
- To Ensure Customers interaction is as per the Norms laid out by the Organizations.

📌 Team Collection Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch (Kanpur)
🏢 Kotak Mahindra Bank
📍 Kanpur