Overall responsibility for activities in zone spanning customer service, sales
and revenue targets across all products (Voice/Data–postpaid/prepaid, digital,
upgrade etc.)
Key Result Areas/Accountabilities
* Achieve sales target for all products (Voice/ Data -Postpaid/ Prepaid,
Digital, Upgrades, Cross Sell etc.)
* Ensure and monitor quality of acquisition
* Ensure availability of stock adhering to norms
* Deliver overall revenue targets through channels
* Achieve total target for up-selling and cross-selling
* Facilitate roll-out of VMS/MI (incl. selection of partners, location etc.)
and meet expansion targets
* Coach channel partners to improve efficiency, drive profitability and
adherence to processes
* Manage churn and customer satisfaction for walk-in customers at touch point
Core Competencies, Knowledge, Experience
* P&L; management skills
* Understanding of store management and customer relationship management
* Leadership & people management skills
Must have technical / qualified qualifications
Graduate
Experience in the retail industry
📌 Manager - Franchisee Lead (Tezpur)
🏢 Vodafoneidea
📍 Tezpur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.