At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your Role

Own and drive productivity improvement and transformation initiatives for large AMS accounts (250+ FTEs).
Act as second-in-command to Engagement Manager, ensuring delivery excellence and cost optimization.
Lead transformation levers such as ZeroOps, Automation, Gen AI, and Problem Management.
Manage senior stakeholders across client and internal teams, ensuring alignment and execution.
Ensure solid ITIL-based service management (Incident, Problem, Knowledge Mgmt) and KPI/ SLA improvement.

Your Profile





Extensive experience in Application Maintenance Delivery across technologies (SAP, BI, CCA preferred).
Strong transformation & continuous improvement expertise (Automation, RPA, Gen AI, Lean/Six Sigma).
Data-driven mindset with ability to measure ROI, analyze KPIs, and drive service improvements.
Stakeholder management, communication, and change management capabilities.
Solid understanding of ITIL processes, industrialization, cost optimization, and large-scale delivery governance

What you'll love about working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
At Capgemini, you can work on cutting-edge projects in tech and engineering with industr

📌 Transformation Manager (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai