We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great perks, and a team that wants you to grow and succeed.
What you’ll do
The SAP Business Data Cloud (SAP BDC) & AI Customer Success Manager (CSM) helps customers drive meaningful adoption and consumption of SAP Business Data Cloud in their application projects, positioning BDC as the cloud platform of choice for their business needs. BDC is a SaaS solution that unifies and governs all SAP data while seamlessly connecting with third-party data, enabling business leaders to make impactful and data-driven decisions.
SAP BDC CSMs work with the most cutting-edge and innovative SAP solutions and coach SAP’s most strategic customers towards a successful cloud transformation. The BDC CSM role is also responsible for developing relationships with CXOs and technical decision makers in their assigned accounts to ensure broad consumption of the portfolio both within and across application projects through Technical Advisory.
Responsibilities:
• You will innovatively generate ideas for Consumed ACV demand generation to drive growth, safeguard renewals, and minimize churn for successful cloud business.
• You will proactively partner with customers to sustainably increase consumption of SAP BDC, and coordinate activities with the Account Team, by building out a joint outcome-based plan, that aligns SAP solutions with customers business objectives throughout their lifecycle.
• You understand the big picture, deliver expertise with digital transformation, and advise on technical and business architectures.
• Support and drive Market Unit
📌 Customer Success Partner Expert(SAP Business Data Cloud) (Pune)
🏢 SAP
📍 Pune
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