Amtech LLC is a leading provider of enterprise software solutions for the
packaging and manufacturing industries, helping businesses streamline
operations, improve productivity, and drive sustainable growth. With a solid
focus on innovation and customer success, Amtech continues to expand its global
footprint and deliver technology that empowers teams around the world.
Amtech LLC is seeking a Customer Success Manager for our digital / tech-touch
customer segment .
Amtech is seeking a digitally fluent Customer Success Manager to lead a
tech-touch customer portfolio within our growth segment. This role is focused on
driving scalable adoption, lifecycle engagement, and data-driven value
realization across a high-volume book of accounts.
The ideal candidate is highly comfortable with CRM, CS platforms, automation
tools, and usage analytics. They design and execute digital engagement programs,
leverage customer health signals, and proactively drive adoption through
structured plays and triggered workflows rather than purely relationship-based
engagement.
ABOUT AMTECH
Amtech is a leading provider of enterprise software solutions for the packaging,
printing, and manufacturing industries. Our integrated systems streamline order
management, production planning, scheduling, inventory, and business analytics —
empowering customers to drive efficiency, reduce costs, and improve operational
performance. With a strong commitment to innovation and customer success, Amtech
delivers reliable technology backed by deep industry expertise.
With Vista’s investment and strategic guidance, we combine the agility of a
growing technology organization with the scale, stability, and career mobility
of a global software ecosystem.
OUR EMPLOYEE VALUE PROPOSITION
ROLE DESCRIPTION
Digital Engagement & Scaled Adoption
* Manage a high-volume portfolio using a primarily digital and tech-touch
engagement model.
* Design and execute automated lifecycle journeys