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Job Category
Sales
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Agentic Enablement & Insights Specialist
Global Professional Services Solutions CoE
Role Overview
Salesforce Professional Services is building a Global Solutions CoE to create a more consistent, scalable, and predictable way to shape, scope, estimate,



and deliver large customer programs.
We are looking for an Agentic Enablement & Insights Specialist to help turn CoE standards, methods, and field knowledge into practical AI-enabled tools, dashboards, workflows, and insights that the field can use every day.
This role is not just about building reports or experimenting with AI. It is about helping Qualified Services become more scalable through agents, automation, knowledge access, telemetry, and continuous learning.
The right candidate understands services delivery, is comfortable with data and AI-enabled workflows, and can translate field pain points into useful tools that improve scoping quality, estimation accuracy, adoption, and business outcomes.
What You Will Do
1. Build Practical AI-Enabled Workflows
Help design AI-assisted workflows for scoping, estimation, risk review, SOW drafting, and knowledge retrieval
Translate CoE methods into repeatable prompts, agent

📌 Agentic Enablement (Bengaluru)
🏢 salesforce
📍 Bengaluru