Description
Application Support Engineer – M365 & Collaboration Platforms – Consultant – Senior Power Platform Developer (PowerShell)
Experience: 6–8 Years
Location: India (Bangalore/Gurgaon | Hybrid | As per Business Requirement)
Employment Type: Full-Time
About the Role
We are seeking a highly skilled and proactive Consultant – Power Platform Developer with strong expertise in Microsoft Power Platform development, workflow automation, PowerShell scripting, enterprise integrations, and application support. The role involves designing, developing, supporting, and optimizing enterprise-scale Power Platform solutions and automation frameworks supporting critical business operations and digital transformation initiatives.
The ideal candidate will possess deep hands-on experience in Power Apps, Power Automate, PowerShell, Dataverse, enterprise integrations, and production support, along with the ability to provide technical leadership, mentor team members, and collaborate with global stakeholders.
Key Responsibilities
Application Support & Operations




- Act as an escalation point for complex platform, workflow, integration, and automation-related issues.
- Monitor workflows, automation jobs, application logs, alerts, and overall platform health.
- Perform incident management, root cause analysis (RCA), troubleshooting, and issue resolution within SLA timelines.
- Support deployments, setting refreshes, migrations, and release activities.
- Coordinate with infrastructure, database, security, and vendor teams for issue resolution.
- Ensure adherence to ITIL processes including Incident, Problem, Change, and Release Management.
- Support major incidents, disaster recovery exercises, and business continuity activities.
- Maintain operational documentation, SOPs, support runbooks, and knowledge repositories.

Power Platform Development
- Design, develop, and maintain enterprise applications and workflow automation solutions using:
- Power Apps (Canvas & Model-Driven Apps)

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