Supports managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the security/loss prevention or related skilled area.
OR
• 2-year degree from an accredited university in Criminal Justice or related major; no experience required.
CORE WORK ACTIVITIES
Supporting Security/Loss Prevention Operations
• Assists in the development and implementation of emergency procedures.
• Assists in identifying ways to continually improve departmental performance.
• Complies with policies on proper investigative procedures for loss of property assets.
• Maintains proper documentation of property patrols.
• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiating with others.
• Implements action plans to monitor and control risk.
• Reports any procedure violations to the appropriate management.
• Strives to improve service performance.
Assisting in Leading Security/Loss Prevention Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Assists in establishing guidelines and training so employees understand expectations and parameters.
• Celebrates successes and publicly recognizes the contributions of team members.
• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.
• Communicates the importance of safety procedures, detai