13 Aug
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a [IT Systems Engineer] based in [India].
This role offers the opportunity to support and improve the technology experience of employees within a global, distributed organization.
You will be responsible for delivering reliable IT support, managing workplace technologies, and maintaining secure endpoint environments.
The position combines hands-on troubleshooting, systems administration, identity management, and process improvement.
You will work across modern IT platforms while helping employees stay productive through seamless technology solutions.
This is an ideal opportunity for an IT professional who enjoys solving technical challenges and improving operational efficiency.
You will collaborate with cross-functional teams in a remote-first workplace focused on security, reliability, and continuous improvement.
Accountabilities:
The IT Systems Engineer will support daily IT operations by managing employee technology services, endpoint environments,
and access systems. This role requires strong troubleshooting skills, customer focus, and the ability to maintain secure and efficient IT processes across a distributed workforce.
- Provide Level 1 and Level 2 technical support for hardware, software, operating systems, accounts, and workplace technology issues.
- Troubleshoot macOS and Windows environments, collaboration tools, browsers, SaaS applications, and employee technology challenges.
- Manage support requests through ITSM platforms while ensuring timely resolution, accurate documentation, and clear communication.
- Support the complete lifecycle of corporate devices, including provisioning, deployment, maintenance, patching, replacement, and decommissioning.
- Manage endpoint devices using modern MDM platforms and maintain accurate device inventory records.
- Support employee onboarding, offboarding, transfers, access requests, a
📌 IT Systems Engineer (India)
🏢 Jobgether
📍 India