Contract type: Full Time – Permanent.
Location: Noida.

ABOUT THE ROLE:

The Agent Operations Executive plays a key role in supporting the Team Lead in managing the day-to-day operations of the Agent/Channel Management business unit. This position focuses on driving efficiency in agent onboarding, reactivation, and channel programs while ensuring compliance and process optimization.

ABOUT THE ROLE:

Key Responsibilities:
Support the Team Lead in overseeing daily operations within the Agent/Channel Management unit
Manage end-to-end processes for new agent onboarding and agent reactivation
Assist in the execution of channel programs, including the Partner Program and Agent Registration
Ensure compliance with internal and external policies while identifying opportunities for process improvements
Collaborate with cross-functional teams to enhance operational efficiency and stakeholder satisfaction
ABOUT YOU:
Experience with matrix working environment and multiple stakeholders’ management
Strong organizational, process and project management skills




Data driven approach with solid analytical skills
Excellent English communication skills
B2B Sales or Channel operations experience preferred
Experience with Salesforce.com or other Customer Relationship Management (CRM) tools
Attributes:
Detail-oriented with strong organizational and operational skills
Ability to manage multiple tasks while maintaining compliance and service standards
Proactive in identifying and implementing process enhancements
ABOUT US:

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best ed

📌 Channel Operations Executive (Noida)
🏢 Study Group
📍 Noida