Product Manager — Digital Products (Field Adoption & Business Impact)

Reports to:
Head of Digital & AI

Location:
Chennai, with ~20% field travel

Experience:
4–8 years

Role Summary

This role owns the adoption, user experience, and measured business impact of the digital, analytics, and AI products built for a nationwide field sales organisation. The internal users - field sales teams spread across multiple states - are the customers of everything we build. The mandate is not to ship features; it is to ensure every platform, MIS, and AI recommendation is operationalized on the ground, used consistently, and delivers quantified P&L; and working-capital outcomes. Equally, the role is responsible for channeling on-ground intelligence back into our data and AI systems so recommendations keep improving in accuracy and relevance.

Key Projects You Will Own
- Demand forecasting → P&L; improvement:
Operationalizing forecast outputs into sales planning, inventory positioning, and scheme decisions; closing the loop between forecast accuracy and field reality.




- Spend allocation intelligence:
Driving usage of ad-spend and scheme-allocation recommendations; measuring lift versus legacy allocation methods.
- Product mix optimization:
Adoption of recommendations balancing current/patented product push versus generic mix at territory and dealer level.
- Credit risk & bad-debt reduction:
Rollout of dealer credit-intelligence scoring into credit decisions; tracking bad-debt and DSO movement attributable to the product.
- Collections assistance:
Field rollout of tech/AI-agent-assisted collection workflows; measuring collection efficiency and cycle-time improvement.

Expectations & Responsibilities

*Adoption & Change Management*
- Own end-to-end rollout of every product release across the field organisation: communication, training (in-person and remote), champion networks, and escalation paths.
- Define and track adoption metrics (activation, weekly active usage, depth of usage by role

📌 Product Manager (Chennai)
🏢 Tropical Agrosystem (India
📍 Chennai