Join the team as our new CRM Business Specialist
India | Revenue Operations | Global Sales
You will be responsible for supporting the day-to-day business user experience across our CRM platforms and contributing to data stewardship activities. Working closely with Revenue Operations leadership and the CRM Data Governance Specialist, this role helps ensure our CRM platforms are well-maintained, consistently adopted, and supported by quality data across all global revenue-generating functions - Sales, Marketing, Customer Success, and Finance.

As a CRM Business Specialist, you will serve as a key point of contact for CRM users, helping translate business needs into platform solutions while reinforcing the data standards and governance practices established by the broader Revenue Operations team.

₹15,36,073 - ₹23,04,115 a year

What You'll Do
CRM Platform Administration & Support
- Support the administration and maintenance of Salesforce, HubSpot, and future CRM instances, including user setup, permissions, roles, page layouts, workflows, process automation, and integrations.




- Collaborate with Revenue Operations leadership to investigate, test, and help deploy feature and functionality enhancements that improve CRM capabilities.
- Assist in designing and refining CRM processes that improve operational efficiency, productivity, and the seller experience.
- Help maintain and update visual layouts and user interfaces to support effective and efficient selling motions.
- Assist in maintaining integrations with related systems to support data synchronization and process automation.
- Execute approved enhancements and current functionality as business requirements evolve; help document changes and communicate updates to users.
- Continuously develop CRM platform knowledge and capabilities to effectively support evolving business and user needs.

Reporting, Analytics & Data Governance Support
- Build and maintain Salesforce reports and dashboards to support business performance

📌 CRM Business Specialist (Hyderabad)
🏢 Protolabs
📍 Hyderabad