Our Partner is Ireland's national airline, serving over 100 destinations across the UK, Europe, and North America. Founded in 1936, it is Ireland's only 4-star airline (Skytrax) and a member of International Airlines Group (IAG), one of the world's largest airline groups.

Our Partner is continuing its multi-year transformation into a more data-driven organisation, with growing investment in data platforms, analytics, AI and governance capabilities. As part of this journey, we are looking for a Data Governance Operations Analyst to join our Data & AI Governance team.

The Data Governance Operations Analyst acts as the operational coordination point for Data Governance and Data Quality services. In addition to governance, administration and reporting, the role is responsible for curating and enriching Data Quality incidents, translating technical alerts into business-relevant issues, performing preliminary impact assessments, and ensuring incidents are prioritised and communicated in a manner that supports effective decision-making by both business and technology stakeholders.





Roles and responsibilities:
- Work closely with the Data Quality Lead and the Domain Governance Analysts, and be the first-line coordinator for Data Quality incidents
- Monitor Monte Carlo alerts and Data Quality notifications. Maintain governance operating procedures and runbooks, and contribute to governance maturity improvement initiatives.
- Review newly generated incidents and assess alert completeness and categorisation. Identify duplicate alerts and recurring issues.
- Create and maintain Data Quality incident records, and escalate critical incidents in accordance with agreed procedures.
- Categorise incidents by: Domain, Severity, Data Product, Critical Data Element, Root Cause Category, Impact Type
- Ensure incident information is complete before assignment and assign incidents to the correct domain or technology team. Identify opportunities to reduce recurring incidents.
- Track inci

📌 Data Governance Operations Analyst (Bengaluru)
🏢 The Scalers
📍 Bengaluru