Site Reliability Engineer – L2
Location: Hyderabad - Work From Office

Experience: 3–8 Years

Work Timings - Should be ok for 24x7 shift rotation.

About the Role
We're looking for an SRE L2 to own reliability, incident response, and
automation across our production infrastructure. You'll serve as an escalation
point, drive root cause analysis, and reduce toil through scripting and tooling.

Key Responsibilities

* Own L2 incident response, RCA, and post-mortems for production issues.

* Monitor system health and maintain SLA/SLO adherence.

* Automate operational tasks to eliminate repetitive toil.

* Collaborate with dev teams on deployment reliability and capacity planning.

* Participate in on-call rotation and maintain runbooks.

Required Skills:

Operating Systems Hands-on with Linux (RHEL/Ubuntu) — systemd, process
management, file systems, performance tuning. Working knowledge of Windows
Server and event log analysis.

Cloud Practical experience on AWS / Azure / GCP — compute, storage, IAM,
networking, and managed services.



Familiarity with Terraform or equivalent IaC
tools.

Scripting & Automation Proficiency in Python and Bash for automation, API
interaction, and operational tooling. Exposure to Ansible or similar config
management is a plus.

Network Troubleshooting (In-Depth) Solid command of TCP/IP internals —
handshake lifecycle, connection states (TIME_WAIT, CLOSE_WAIT, SYN_FLOOD),
packet flow, and socket behaviour. Hands-on with tools like tcpdump, Wireshark,
netstat/ss, traceroute, mtr, and dig. Solid understanding of DNS resolution,
TLS/SSL negotiation, NAT, firewalls, and routing. Able to diagnose latency,
packet loss, port exhaustion, and network-level bottlenecks at the OS and
infrastructure layer.

Application & HTTP Troubleshooting Deep understanding of HTTP/HTTPS methods,
status codes, headers, and request lifecycle. Comfortable debugging through
curl, Postman, access logs, and reverse proxy configs (Nginx / HAProxy).

Observability Experien

📌 SRE Engineer II (Hyderabad)
🏢 Rackspace Technology
📍 Hyderabad