Lead Site Reliability Engineer

Key Responsibilities:
- Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.
- Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services.
- Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems.
- Automate incident detection and response using automated runbooks or predefined workflows.
- Write software as needed to support reliability or efficiency needs.
- Design and implement full observability across systems using contemporary tools like Open Telemetry for tracing, metrics, and logging.
- Use capacity planning, forecasting, and performance testing to ensure that the systems scale effectively as the user base and load grow.
- Collaborate with development and operations teams on building reliable, scalable, and high-performance services.
- Ensure best practices are followed across infrastructure design, deployment,



and maintenance using tools like AWS, Kubernetes, EKS, Fargate, etc.
- Champion Infrastructure as Code (IaC) to provision, manage, and scale infrastructure using tools like Terraform, Pulumi, or similar.
- Get involved in chaos engineering initiatives.
- Participate on our on-call rotation.
- Drive advanced alerting and anomaly detection applied to metrics

Key Requirements:

Experience & Qualifications:
- 3-5 years of experience as an SRE, working in cloud-based environments and on-prem environments.
- Deep understanding of Linux systems, networking, and systems administration.
- Experience with cloud platforms like AWS, with a strong understanding of Kubernetes and container orchestration tools.
- Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, ELK (Elastic Stack), or Loki.
- Strong skills in at least one programming language (Python, Go) to write production level code.
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📌 Lead Site Reliability Engineer (Bengaluru)
🏢 Zeta Global
📍 Bengaluru