The Client Account Manager is responsible for driving the account strategy for the key accounts of the firm, with the client partners and business teams. The responsibilities will include deriving and monitoring financial projections, identify and promote suite of profitable services, insights on the client and industry/sector, facilitate relationships across teams, analysis and reporting, maintaining client data and overall project management.

Job responsibilities:
- Develop an account strategy in consultation with the firms leadership which would factor in our clients areas of focus, strategy and future plans and related offerings/solutions at Deloitte
- Derive the financial plan for the year by business and monitor the progress through the period.
- Stay up to date with the latest happenings at the client origination, the industry/sector in which they operate and the regulatory workplace.
- Create client insight books for the account team that covers strategic information about the client, financials, M&A;, future plans etc. by leveraging the firms research tools/portal.




- Facilitate relationship building at the Clients by mapping the client leadership organization to Deloitte practitioners, tracking executive changes and meetings.
- Analyze and report the account performance including revenue, profitability, sales pipeline and industry/sector contribution.
- Facilitate multi-disciplinary labs with a view to bring together cross-business account teams and agree on the areas of focus and approach for the client account.
- Facilitate knowledge sharing sessions by way of a certification program for practitioners and sharing insights and leading practices across the accounts/industry
- Support marketing campaigns and eminence activities for the clients and Industry/sector.
- Project manage the entire program by following through on the actions on each account within the defined timeline, and work with a wide range of cross-functional teams
- Working across differen

📌 Key Account Manager (Mumbai)
🏢 Deloitte Shared Services India
📍 Mumbai