Aheeva Technology is a well-established developer and provider of Contact Center software solutions, recognized for its reliable and complete suite of “Omnichannel, Omnibrand, Omnilocation” platform that delivers mission critical services and features to BPOs / Application providers, Telcos, and Corporates.

We at Aheeva are seeking a highly motivated and experienced Integration and Qualified Services Specialist to lead our efforts in delivering seamless integration solutions and professional services of Aheeva CCS to our clients. The ideal candidate will possess a robust technical background, and experience in managing and executing software integration projects.

The ideal candidate for this position is a proactive problem-solver who enjoys working in a collaborative, fast-paced environment. The candidate should be able to identify potential issues before they arise and should be comfortable working on multiple projects simultaneously.

We believe this is a fantastic opportunity for the right candidate to contribute to meaningful,



innovative projects while growing their skill set in a dynamic and supportive environment.

Key Responsibilities
- Lead and manage the integration of our on-premises and cloud Aheeva solution into client systems or with third-party software, ensuring a smooth and efficient transition.
- Oversee a team of integration specialists and professional services consultants, providing guidance, training, and support as needed.
- Collaborate with cross-functional teams, including sales, product management, and engineering, to tailor integration strategies to meet customer needs.
- Manage the full lifecycle of integration projects, from initial scoping and planning to execution, testing, and customer sign-off.
- Develop and maintain strong relationships with clients, understanding their business challenges and objectives to provide tailored solutions.
- Provide expert knowledge of our products and stay abreast of the latest industry trends and t

📌 Integration and Professional Services Specialist (Anupgarh)
🏢 Aheeva
📍 Anupgarh