Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, Current Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And,



over 4,500 Freshworks employees make this possible, all around the world.

*Fresh vision. Real impact. Come build it with us.*

Job Description

The Demo Engineering team provides strategic and technical expertise to Sales and Solution Engineering teams during the sales cycle. As a Senior Demo Strategist, you will co-create and own the end-to-end demo strategy at Freshworks: transform discovery into tight storyboards, define what gets demoed for each segment/vertical, and scale reusable assets (scripts, videos, decks, data packs, and central demo orgs). You will also run the demo tooling stack so SE teams can have access demo-ready storyline and click-paths

Key Responsibilities:
- Define the demo strategy by motion (segment/vertical/persona/use-case), with clear “when to use what” guidance across product lines.
- Storyboard from discovery: Run structured internal discovery with SEs/AEs; translate challenges into narrati

📌 Senior Demo Engineer (Chennai)
🏢 FreshWorks
📍 Chennai