Role & responsibilities:
- Warmly welcomed and received patients, ensuring a positive and professional first point of contact.
- Assisted patients throughout their visit by providing guidance, addressing inquiries, and ensuring a smooth patient experience.
- Coordinated patient flow and facilitated timely access to appropriate departments and services.
- Delivered compassionate support and attentive care to enhance patient comfort and satisfaction.
- Maintained qualified communication with patients and their attendants while upholding confidentiality and service excellence.