About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a cooperative, global team excites you, you’re in the right place.
Grow a Career. Build a Future
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
As a Collection Relationship Manager,
you will play a pivotal role in ensuring the efficient management of our portfolio through effective collection strategies. Your responsibilities will include overseeing current demand performance, bucket (BKT) management, repossessions, and overall portfolio management.
Key Responsibilities
Key Responsibilities:
- Current Demand Performance:
- Monitor and analyze current demand performance metrics to identify trends and areas for improvement.
- Implement strategies to optimize collection efficiency and reduce delinquency rates.
- Collaborate with internal teams to address customer issues and streamline collection processes.
- Bucket (BKT) Management:
- Develop and maintain strategies for effective bucket management, including early-stage delinquencies, late-stage delinquencies, and write-offs.
- Implement proactive measures to prevent accounts from moving into higher-risk buckets.
- Coordinate with collection agents to ensure timely fol