13 Aug
|
Alvarez & Marsal
|
Gurugram
13 Aug
Alvarez & Marsal
Gurugram
Description
About Alvarez & Marsal
Alvarez & Marsal (A&M;) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative setting and engaging work—guided by A&M;'s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.;
The Team
The Service Catalogue & Operations Coordinator is responsible for the day-to-day management and accuracy of the enterprise software catalogue and provides critical operational support across the Software Review function. This role ensures catalogue integrity, supports intake and review workflows, and enables smooth coordination across legal, security, compliance, and stakeholders. The coordinator acts as the operational backbone of the team, ensuring continuity, data quality,
and SLA adherence
How You Will Contribute
- Service Catalogue Management:
- Maintain and continuously update the global software catalogue, including approved applications, versions licensing models, and ownership details.
- Ensure catalogue accuracy, metadata quality, and alignment with security, compliance, legal, and internal policy requirements.
- Support catalogue governance by tracking software lifecycle status, review dates, and required re-assessments.
- Operational Coverage & Workflow Coordination:
- Provide backup operational coverage for:
- Software request intake and initial triage
- Legal and contract review queue coordination
- Vendor documentation and evidence collection
- Coordination of cross-functional workflows between IT, Legal, Security, GRC, ITAM, and business teams to ensure timely progression of requests.
- Monitoring of queue health, SLA adherence, and hand-offs acr
📌 Senior Associate, Software Catalogue (Gurugram)
🏢 Alvarez & Marsal
📍 Gurugram