Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

We have an exciting opportunity within Envoy Global s Global Immigration Operations team for a highly motivated Global Support Specialist to join us on a full time, permanent basis. In this role, you will play a critical part in supporting our global immigration teams across multiple regions by ensuring accurate case setup, seamless document management, and timely administrative coordination.

As our Global Support Specialist, you will be required to:

Case Setup Coordination
- Manage end to end setup of current assessments and immigration cases received through various communication channels.
- Ensure accurate and timely entry of client information, case details, and relevant data into internal systems.
- Assign case owners and preparers to ensure seamless workflow across teams and regions.

Document Management
- Handle secure collection, uploading,



and organization of client documents, including passports, CVs, job descriptions, diplomas, employment contracts, questionnaires, and other required materials.
- Ensure proper storage and categorization of files across document repositories and case management platforms.
- Support secure document transfers between systems and stakeholders.

Case Maintenance Closure
- Assist Case Managers in updating case notes, maintaining public case records, and performing routine case audits.
- Support the completion and submission of immigration forms as required by regional authorities.
- Facilitate proper case closure by ensuring all documents, data points, and records are complete and compliant.

Quality, Compliance Reporting
- Maintain high standards of accuracy and data integrity in all case-related updates.
- Support internal reporting needs and ad hoc audit requests from leadership or compliance

📌 Global Support Specialist (Hyderabad)
🏢 Envoy Global
📍 Hyderabad