Investigate disputes/alerts received from FRM or Customer Service channels and decipher modus operandi
-Contribute towards specialized rules in FRM basis investigation of cases
-Liaise with sponsor banks of Payer/Payee to reverse the transactions, blocking of accounts etc
- -Liaise with legal team/field RCU team for reverts on legal complaints
Required Qualifications and Experience
Minimum experience of 2 3 years in Fraud Risk domain related to Cards Payment products
-Preferable experience with any of the leading Wallet company
-Experience of working on FRM tools of NPCI, VISA Mastercard
-Ready to travel to different locations as required for fraud investigations and actions