Account Manager will be responsible for managing the organizations relationships with its client and few key Accounts. He will be in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts as long as possible. Account managers will be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This role would require practical & proven experience in areas of Sales & Client Management, Talent Acquisition and Key Account Management. Framing and executing new initiatives, people management, strategic planning, Account management, business development ,scaling the current accounts, customer relationship management and escalations management ,planning will be crucial part of this role, keeping in mind to create a positive brand image for customers, market and business community.
PRIMARY RESPONSIBILITIES:
Responsible for getting new business with existing relationships as well as penetrating into new clients.
Interface between the Client & Company as a SPOC.
Should be able to formulate account penetration strategies by understanding pain points and aligning solutions.
P & L Management, Staffing metrics and processes, reducing cost per hire while keeping quality of hire bar high.
Monitoring competitors and reviewing our offerings in light of competitors developments
Maintaining healthy relationship & mining more business from same existing accounts/client.
Responsible for managing all the operational requirements of the client like sharing of Daily/weekly and monthly reports for maintaining client relationship.
Account mapping & mining, Vendor Relationship Management in the field of Talent Acquisition and Support functions
Ensure best utilization of associate Bench List to improve the redeployment and retention rate.
Driving productivity, team management, requirement bi