We are looking for a highly skilled and experienced Customer Support Executive to join our team in the Lending Operations department. The ideal candidate should have 6 months of banking experience and be a graduate with excellent language proficiency.

Roles and Responsibility
- Provide exceptional customer support through various channels, including phone, email, and chat.
- Resolve customer complaints and issues professionally and promptly.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain a thorough understanding of products and services offered by the company.
- Identify and escalate potential risks or issues to senior management.
- Continuously improve customer satisfaction and experience.

Job Requirements
- Graduate degree in any field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.

📌 Customer Support Executive (Malad)
🏢 TP
📍 Malad