Role & responsibilities
- Work on ServiceNow-based projects
- Design and implement complex solutions to meet customer requirements
- Configure and implement custom applications/modules
- Align closely with peers to ensure delivery on time, on budget on scope
- Support teams working in other domains to satisfy integration needs
- Enable junior technical staff by providing designs, code reviews, best practices, solution advice, etc

Desired profile of the candidate
- Strong understanding of ServiceNow platform architecture, applications and modules
- Experience with integrations between ServiceNow and other tools/systems Minimum of 3 years of ServiceNow implementation experience in complex environments
- Minimum of 8-12 years of technology experience, including development, implementation,



and maintenance of large scale systems
- Proficient in all phases of the Application Development lifecycle with experience in an agile environment
- Excellent verbal and written communication skills, with experience interacting with clients at multiple levels
- Ability to work independently and manage multiple task assignments
- Solid problem solving and troubleshooting skills with the ability to exercise mature judgement
- Eagerness to mentor junior staff
- ServiceNow certifications are preferred
- Experience with Knowledge Base platforms, ideally ServiceNow Knowledge Management application is a plus

📌 Service Now Senior Lead/Architect (Bengaluru)
🏢 Evora
📍 Bengaluru